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Frequently Asked Questions

Answers to the most common questions about hiring, payments, and working on Tasklance.

Getting Started

How do I hire a freelancer on Tasklance?+

Browse services or post a job brief. Once you receive proposals, review portfolios and hire the specialist that best fits your scope. Payment stays in escrow until you approve the delivery.

Billing & Payments

What fees does Tasklance charge?+

Tasklance is free to join. Clients pay a small service fee when funding milestones, while freelancers keep full control over their rates and receive payouts after Tasklance processing fees.

How are payments protected?+

Milestones are funded in advance and held securely. Freelancers begin work knowing the payment is reserved, and clients release funds only after approving the deliverables.

Collaboration

Can I invite my own freelancers?+

Yes. You can invite external partners, manage contracts, and pay them through Tasklance so everything lives in one workspace.

Support

What happens if a project goes wrong?+

Open a dispute from the project workspace. Our support team reviews the situation and can mediate, arrange revisions, or issue partial/full refunds depending on the work completed.